Student Satisfactory Survey 2010/11
Students at Maastricht University are overall happy with the university buildings and the additional facilities like Studium Generale, UM Sports and EleUM. They’re less thrilled with the announcement of test results, the cafeteria, the number of workplaces in the inner city library and the Language Centre. These are the outcomes of Student Monitor, the annual general satisfaction survey among students carried out by Flycatcher.
Test results are hard to find and are often released late, according to 29 percent of the respondents. “I didn’t get my test results until after the deadline for the resit”, says one. The location of the exams is a nuisance to 21 percent of students as well; the Mecc is often described as “very cold”, and having to go to Meerssen for an exam is considered “simply ridiculous”.
Both the university cafeteria and the UM Language Centre are regarded to be too expensive. The food in the restaurant is said to be unhealthy (too much is deep-fried) and too pretentious. “I don’t need a fancy sandwich roll, I just want a simple and cheap sandwich”, says one student.
Although students are positive about the library in general – over 80 percent are satisfied with the book and journal collections and the services of the library desk – the lack of workspace at the inner city library is a source of many complaints. Some students also call for stricter house rules, with one claiming, “I know no other library that is as noisy and undisciplined (and also quite dirty on the floor lately) as this library”.