MAASTRICHT. Poor or no communication, managers who are not capable of doing their jobs, unfair treatment. These all contribute towards a work environment that feels unsafe and unpleasant, Maastricht University’s ombudsman concluded in her first annual report. Between February 2019 and August 2020, she received 85 cases from UM employees who had problems. In most cases, it was about existing or impending conflicts with their superiors. In particular PhD candidates frequently find themselves in a tight corner.